Shipping information
Shipping Time
- Estimated delivery time is 3-7 business days.
Free Shipping
- Standard shipping is free for orders over 300$.
- For orders below 300$, a flat rate of 30$ will apply.
Has my order been shipped?
- Please add viewmed24@gmail.com to your contact list. Otherwise there is a chance of the message ending up in spam folder.
- You can expect to receive your tracking information email on the same or next day after your order has been handed over to our shipping partner (order status – carrier) at 11:00 AM Korean time.
- If you haven’t received your tracking information, please send us a message. We will quickly resolve any issues you may have.
Tracking your package
- All orders are typically processed within 24 hours after payment confirmation and shipped on the next business day at 11:00 AM Korean Time.
- Orders placed on Friday, weekends or holidays will be processed on the nearest business day.
Shipping Locations
We currently ship to addresses within the following countries:
- US
- Canada
- UK
- UAE
- Netherlands
- Germany
- Switzerland
If you are located outside of these areas, please contact our customer support team (support@viewmed.co) for assistance.
Shipping Address
Please ensure your shipping address is accurate and complete. We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses. If you need to update your shipping address, please contact us as soon as possible.
Shipping Delays
While we strive to meet our delivery estimates, please be aware that unforeseen circumstances (e.g., weather, customs delays) may occasionally cause shipping delays. We appreciate your understanding in such situations.
Returns and Exchanges
For information on returns and exchanges, please refer to our [Refund and Return Policy Page].
